Note:
The spoken Chinese Mandarin language has 4
spoken tones. We have attempted to re-create
those below where after each syllable we tell
you (1), (2), (3), or (4) as they correspond
to each of the 4 tones. We encourage you to
complement your Xianzai.com Emergency Chinese
newsletter with a good offline study program.
Returning
Something:
tui(4) huo(4)
NEW
WORDS
Please: qing(3)
Refund: tui(4) kuan(3)
Faulty: you(3) mao(2) bing(4)
Warranty: bao(3) zheng(4)
Receipt: shou(1) ju(4)
LESSON
- Do
you have a return policy?
ni(3) men you(3) tui(4) huo(4) gui(1) ding(4)
ma?
- Can
I get a refund on this product?
zhe(4) chan(3) pin(3) wo(3) ke(3) yi(3)
de(2) dao(4) tui(4) kuan(3) ma?
- The
product is faulty.
zhe(4) chan(3) pin(2) you(3) mao(2) bing(4).
- Can
I have a receipt please?
qing(3) gei(3) wo(3) yi(4) zhang(1) shou(1)
ju(4)?
* Tip: Most stores in China have a 'no
refund' policy. Once you have paid for something,
it is yours and cannot be returned. Add to this
the fact that most products don't come with
a warranty or guarantee, and you can see that
China can be a real "buyer beware"
shopping experience.
Before you have paid for anything,
ask the retailer to take product out of the
box or bag and try it out. Inspect things
very carefully and if you are not happy make
sure you let the seller know.
