Note:
The spoken Chinese Mandarin language has 4
spoken tones. We have attempted to re-create
those below where after each syllable we tell
you (1), (2), (3), or (4) as they correspond
to each of the 4 tones. We encourage you to
complement your Xianzai.com Emergency Chinese
newsletter with a good offline study program.
Returning
something: tui(4) huo(4)
NEW
WORDS
Please:
qing(3)
Refund: tui(4) kuan(3)
Faulty: you(3) mao(2) bing(4)
Warranty: bao(3) zheng(4)
Receipt: shou(1) ju(4)
LESSON
- Do
you have a return policy?
ni(3) men(2) you(3) tui(4) huo(4) gui(1)
ding(4) ma?
- Can
I get a refund on this product?
zhe(4) chan(3) pin(3) wo(3) ke(3) yi(3)
de(2) dao(4) tui(4) kuan(3) ma?
- The
product is faulty.
zhe(4) chan(3) pin(2) you(3) mao(2) bing(4).
- Can
I have a receipt please?
qing(3) gei(3) wo(3) yi(4) zhang(1) shou(1)
ju(4)?
* Tip: Most stores in China have a
'no refund' policy. Once you have paid for
something, it is yours and cannot be returned.
Add to this fact that most products don't
come with a warranty or guarantee, and you
can see that China can be a real "buyer
beware" shopping experience.
Before
you have paid for anything, ask the retailer
to take product out of the box or bag and
try it out. Inspect things very carefully
and if you are not happy make sure you let
the seller know.
